However, this plan was prematurely halted when I realized I was still under contract. Ooops! This means I couldn't switch carriers without paying a 200 dollar fine. We wanted to avoid this - unless we were able to switch to a service that could lower our cell-phone bill by about 20 bucks a month without cutting out any of our services. (In a situation like that, forking over the 200 dollars up front would actually in the long-term save us a bit of money.) Unfortunately, it didn't seem like we could get what we wanted for a significantly lower price than what we pay now at other cell phone companies. So, we resigned ourselves to stick with T-Mobile.
Just as we were feeling defeated, however, we noticed that T-Mobile was currently having a buy one get one free promotion on their new 4G Google android phone. Could this possibly be our saving grace?
And that is when I got a little annoyed. Angry even. I realized that it would be less expensive to cancel my service than to buy the phone. So, when we got home I called the customer care line and firmly let them know that I was unhappy. This got me transferred to a retention specialist who after some cajoling offered to sell me the phone for 199.99--one penny less than it would cost to cancel my service with them. I countered by reminding him that Neill and I pay T-Mobile more then 3,500 thousand dollars every two years and questioned why he was arguing with me about 200 dollars. He said it was the best he could do, so I asked to speak to the manager.
But wait, the deals don't end there! One thing that is great about the myTouch is that you can use it as a wireless hotspot. Because of this feature, we'll no longer have to pay for the USB broadband modem that would purchase to use on our netbook whenever Neill has to work on the road. At 50 bucks a month, that cost adds up quickly! While this isn't something we buy every month, we estimate nixing this from our expenses will save us about 600 big ones over the course of our two year contract.
Here is a breakdown:
Saving 10 dollars a month on our cell phone bill for 12 months = $120
Saving 50 dollars by not having to buy usb internet access for 12 months = $300
Total savings: 420
After subtracting the price of the phones, we still end up 120 dollars ahead. Plus, this doesn't reflect the big savings we got in terms of what we are getting for the price. Normally, to upgrade to the myTouch our cell phone bill would have gone up about 30 dollars. So, we're happy to basically break even. It is like we are still paying for our old phones, but getting brand new super powered phones!
While it was a huge pain in the arse to spend over an hour on the phone negotiating with different customer care representatives and being placed on hold (a lot), in the end I'd say it was worth the effort. Thankfully, we won't have to go through all of this again for another two years. Maybe then we can get our cell phone bill lowered even more?
Do you have any tips or tricks for getting a good deal on cell phone service?